| |
IP Only
No TR Support
Externally Housed |
IP Only
TR Support
Internally Housed |
IP + Domain
TR Support
Internally Housed |
|
Must abide by the Acceptable Use
(TCU Computing Resource Policy) |
yes |
yes |
yes |
|
Disconnect w/ Notification
(should they fall out of compliance) |
yes |
yes |
yes |
|
Disconnect w/o Notification
(severe disruption, hack, etc) |
yes |
yes |
yes |
|
If disconnected - does TechServ
help them get back to compliance? |
no |
yes |
yes |
|
Right to restrict services/ports
(napster, dhcp) |
yes |
yes |
yes |
|
Legally licensed server software
(must provide copy of license) |
yes |
yes |
yes |
|
Tech Services is local administrator
(or know a local admin user/pass) |
no |
yes |
yes |
|
3rd Party Local Admins
(such as some support contractor) |
yes |
yes |
no |
| 3rd Pary Remote Access ablility |
yes |
yes |
no |
|
Patch Level Compliance
(must they meet our patch level) |
yes |
yes |
yes |
| Anti-virus |
recommended |
recommended |
recommended |
|
Compliance Timeframe - before
we disconnect them? |
14 days |
7 days |
7 days |
| Prior Notification before connecting |
yes |
yes |
yes |
|
HW/SW Warranties - must always
be in-warranty. Recommend any
new purchase have a min. of 2 yrs. |
no |
yes |
yes |
| Support/TR benefit section |
|
|
|
| Can use our generator? |
no |
yes |
yes |
| Benefits from locked machine room |
no |
yes |
yes |
|
TR responsible for backups?
(don't forget cost of backups) |
no |
yes |
yes |
|
Use of Operators (e.g. reboot my
server please, monitor uptime?) |
no |
yes |
yes |
| Support for implementing patches |
no |
yes |
yes |
| Support for OS version upgrades. |
no |
yes |
yes |
|
Physical Access to machine room
without TechServ supervision |
no |
no |
no |
