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Computer Help Desk Home

New!
Create your own Computer Help Desk Request Ticket

 

You may now enter your own request ticket 24 hours a day 7 days a week within the TCU portal.  This ticket will be entered directly into our tracking system and a consultant will get back to you during business hours* to help you with your issue or concern.

  • Log onto my.tcu.edu
  • Choose Technology Resources on the left menu
  • Click on Create/Track Ticket

    If you prefer, you may call our Computer Help Desk during business hours*.

     

    Documentation and FAQs:
    You may find helpful information on computer-related questions located under the links to the left or by using the Search box.

     

    Current Student News: 
    Upgrading your computer to Snow Leopard or Windows 7

     

    To contact the Computer Help Desk:

    Telephone:

    Faculty and Staff - (817) 257-6855 (campus extension 6855)

    Students - (817) 257-5855 (campus extension 5855)

    Location:

    Mary Couts Burnett Library, first floor
    Fall 2009 Hours:

    *Student Computer Help Desk Hours
    Monday through Thursday - 7:30 am to 8:00 pm
    Friday - 7:30 am to 5:00 pm
    Saturday and Sunday - noon to 8:00 pm

    *Faculty/Staff Computer Help Desk Hours
    Monday through Friday - 7:30 am to 5:00 pm
    Sunday - noon to 8:00 pm

    Web:

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