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Password Self-Service
iPhone Email Configuration

Quick Setup Guide For iPhone and iPod Touch 2.2 and Above

TCU Exchange Active Sync Email

 

This article explains how to quickly create a TCU Exchange ActiveSync Email account on your iPhone or iPod Touch for version 2.2 and above.  If using an earlier version, please update your phone software before continuing.

 

Note that after configuring a TCU Exchange ActiveSync account, all existing contact and calendar information on the iPhone or iPod Touch is overwritten. Additionally, iTunes no longer syncs contacts and calendars with your desktop computer. You can still sync your iPhone or iPod Touch wirelessly with MobileMe services.

  1. To add an Exchange account to your iPhone or iPod Touch, tap to select:
    Settings
    Mail, Contacts, Calendars
    Add Account
    Microsoft Exchange
    Note, you can configure only one Exchange account per device.
  2. On the next screen, enter:
    your complete email address (username@tcu.edu)
    Domain (TCU)
    TCU username
    TCU password
    description (which may be anything you like)


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  3. Your iPhone / iPod Touch will now try to locate the TCU Exchange server using Microsoft’s Autodiscovery service. If the server cannot be located, the screen below is shown. Enter the TCU Exchange server’s complete address in the Server field and your iPhone / iPod Touch will try to create a secure (SSL) connection to the TCU Exchange server.

    The TCU server name is mobile.tcu.edu 



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  4. Choose which type(s) of data you would like to synchronize: Mail, Contacts, and Calendars.
    Note that by default, only 3 days’ worth of email is synchronized. To synchronize more days, go into Settings, then Mail, Contacts, Calendars, select your Exchange account, and tap on Mail days to sync.